King368 Privacy Policy — Malaysian User Data Protection
This Privacy Policy describes how the king368 platform collects, uses, stores and protects users' personal information. We are committed to handling your data transparently and responsibly. Last updated: 2026.
This policy applies to all users accessing the king368 platform from Malaysia.
1. Information We Collect
When you register and use the king368 platform, we collect several categories of information necessary to deliver our services safely and efficiently. This information is collected directly from you during registration or automatically as you use the platform.
Account Information
This includes your full name, phone number, email address and registered password. This information is required to verify your identity, enable secure login and ensure account-related communications reach you.
Payment & Transaction Information
To process deposits and withdrawals in MYR, we retain transaction records including amounts, dates, payment methods used (such as TNG or FPX) and transaction status. We do not store your full bank card details or eWallet passwords — that sensitive information is handled by encrypted payment processors.
Device & Browser Information
We collect technical information such as device type, operating system, web browser, IP address and access time. This data is used to diagnose technical issues, prevent unauthorised access and ensure the platform runs properly across all devices, including Android and iOS phones.
Platform Usage & Activity Data
We record in-platform activity such as bets placed, games played, pages visited and actions taken. This data is used to improve the user experience and maintain platform integrity.
- Name, email address, phone number
- MYR transaction records
- Device & browser data
- Cookies and login sessions
- Platform activity history
2. How We Use Your Information
Platform Operations
Your information is used to run the day-to-day operations of the king368 platform — processing MYR deposits and withdrawals, verifying your identity at login, sending account-related notifications and providing customer support when needed. Without this information, we cannot offer a secure and functional service.
We also use usage data to detect and prevent fraud, ensuring that only verified users can access their accounts and that the integrity of all financial transactions on the platform is protected.
Improvements & Communications
Aggregated usage data helps us understand how users interact with the platform, allowing us to improve the interface, speed up processing, and resolve technical issues faster. This includes ensuring the platform runs smoothly on the smartphones used by the majority of Malaysian users.
We may use your email address or phone number to send important account-related information such as transaction confirmations, security alerts or policy changes that affect you.
3. Cookies & Session Tracking
The king368 platform uses cookies and similar session-tracking technologies to ensure a smooth user experience. Cookies are small data files stored in your browser when you access the platform.
Required for core platform functionality, such as maintaining your login session and keeping your browsing secure. These cookies cannot be disabled without affecting how the platform works.
This helps us understand how users navigate the platform — which pages are visited most and where users encounter difficulties. This data is used in aggregate form without identifying any individual.
Saves your preferences such as display language and platform settings so you don't have to reconfigure them each time you log in. These cookies improve overall ease of use.
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may affect platform functionality and the security of your login.
4. Data Storage, Security & Sharing
How We Protect Your Data
All data transmitted between your device and king368's servers is protected with SSL encryption. This ensures your personal information and payment details cannot be accessed or read by unauthorised parties during transmission. Account passwords are stored in encrypted form and cannot be read even by our own team.
Retention Period
We retain your account data for as long as your account remains active. Transaction records are kept for the duration required to comply with applicable legal and regulatory obligations. Once an account is closed, your data may be retained for a limited period for audit and compliance purposes before being securely deleted.
Third-Party Sharing
King368 does not sell, rent, or trade users' personal data to third parties for marketing purposes. We only share the necessary information with approved payment processors to handle your MYR transactions, and with legal authorities when required under Malaysian law. All third parties we work with are bound by strict confidentiality agreements.
5. User Rights & How to Contact Us
You have the right to request a copy of the personal information we hold about you. This request can be made through the account settings section or by contacting our customer support. We will process your request within a reasonable timeframe.
If the information we hold is inaccurate or out of date, you have the right to request a correction. You can update certain details directly through your king368 account profile settings. For changes that require identity verification, please contact customer support.
You may request account closure and deletion of your personal data, subject to legal requirements that obligate us to retain certain records. Deletion requests will be processed once all accounts are settled and there are no outstanding compliance issues.
Policy Changes & How to Contact Us
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable legal requirements in Malaysia. Significant changes will be communicated via an in-platform notice or email. Continued use of the king368 platform after any changes take effect constitutes your acceptance of the updated policy.
For any enquiries regarding privacy, user rights, or how we handle your data, you can reach our support team by email at: support at king368.bio. We will respond within a reasonable timeframe. For general questions about the platform, please check our FAQ section us first.